Along with helpline, Service Centers and email support- now Zong is offering you to register your complaints online by filling a simple form and telling your problem to Zong Complaint Management Portal.
Zong says that customers will be returned calls on resolution of complaints, however, resolution time is not mentioned at the time of complaint registry.
System doesn’t give you any complaint number, that’s probably due to a fact that complaint system is being tested as of now.
Portal is also asking for username and password, which means Zong has plans to register its customers for complaint management portal. So let’s wait to see more on this support system, particularly the login thing, as its necessary to keep away the spam and un-wanted help seekers.
Via Telecomandit
salam sir m asad frm dist thata ia hamare area men zong k signal bilkul km aty hen hamen tawer ki sakht zarurt hy plzz hamary pass tower k liye jagah b available hy plzz cntct.. 03323777738
ReplyDeleteasalam.o.alaekum sir me lahore se hon hamre mobile shop ha hamary han zong k bohat zyada signal paoblam ha jab koi load karna hota ha to num dial kar k customor ko mobile pakraya jata ha k bahir ja k thori deer rok kar jab signal a jae to ok ka button daba dena ap ka load ho jae ga is se customor ko b aur hame b takleef hoti ha meharbani farma kar hamary ilake me zong ka tower lagwaya jae us k liye hum ap ko jaga b faraham kar sakty hen is k ilwa 3g aur 4g b shuru ho gya ha is liye uss ki soorate hal ko dekhte howe tower ki sakht zaroorat ha ye mera zati num ha 03214108241ye zong k load wala num ha 03134584998 so pleace sir conntect me
ReplyDeletea.o.a sir mera balance q drop hojata hai jab k use b nahi hota 2nd time aisa howa sara urr gya abhi card recharge kiya
ReplyDeleteSir
ReplyDeletekafi din say talagang man zong ezi lood RSO paroblam kar rahay hain shop par aatay ni aur agar payment bhaig de gaoy tab bhe bailans ni milta agar pata karain to saf javab dytay hain k hay he ni
plz help us
send my franchise id and location or franchisee name
Delete03113517880 ye number mujha bohat tang kar raha hy plzzz bolcking
ReplyDelete03103522947 ye number mujha galeyan de raha hy plzz bolck this number
ReplyDeletesir plzz block this number
ReplyDeleteBad costomer service....continuosly blaming on me that my internet usage is more than I have jab k problem is that I didnt even used a bit its a weekly pakage cost of 700 mb n within a fay they sending me mesgs its upto 20 then 50 then finish I called to complain n thier numaida on other side continuosly blaming me uper se he said aesa hota nai what am I mad sitting here n telling them the issur im facing since 2 weeks hell service if it wasnt reslove I must quit using yhis network soon.
ReplyDeletei recharged 4000 in my data sim number 03166350254 yesterday but my wifi stell not working and i am unable to call from my master number 03337834045.
ReplyDeleteplz check and inform me through sms.
Hello sir main majeed shah quetta killi manzaki district pishin say ho sir humaray area main eid kay pahlay din say signal band hota ja raha hain aur 3g ki speed 0.4 a rahi hain bilkul bakwas sir agar ap humaray ye 2 maslay hal kar dain gaye to ap ki bahot mehrbani ho gi masla hal howa to teek agar nahi howa to humay majboran apni network tabdeel karni ho gi
ReplyDeleteTHANKS
03138256586 MAJEED SHAH
Sir,
ReplyDeleteHamary gaon(village) main kafi arsy sy ZONG Tower laga hua hai but wo chalta tab hai jab light ho pahly generator py b chalaty thy abhi kuch maheeno sy nhi chalaty,
Ap ko pata hai dehi ilaiqon mn ligh 1 ghanta light hoti hai to 5 ghanty nhi,
Is sy hamary poory ilaiqy ko kafi preshani horahi hai,
Plz generator py chalny k ahkaamat sadir farmaen ya SOLAR SYSTEM hi lagwaen,
Ye masaila 1000+ houses k lye hai
Or is ilaiqy mn wahid yahi ZONG ka hi tower hai or sab k sab yahi NETWORK use krty hain,
please please please
From:
RIAZ SAMEJO
VILLAGE: NAURAJA, TALUKA: PANO AKIL
DISTT: SUKKUR, SINDH
0312 1882952
Sir,
ReplyDeleteHamary gaon(village) main kafi arsy sy ZONG Tower laga hua hai but wo chalta tab hai jab light ho pahly generator py b chalaty thy abhi kuch maheeno sy nhi chalaty,
Ap ko pata hai dehi ilaiqon mn ligh 1 ghanta light hoti hai to 5 ghanty nhi,
Is sy hamary poory ilaiqy ko kafi preshani horahi hai,
Plz generator py chalny k ahkaamat sadir farmaen ya SOLAR SYSTEM hi lagwaen,
Ye masaila 1000+ houses k lye hai
Or is ilaiqy mn wahid yahi ZONG ka hi tower hai or sab k sab yahi NETWORK use krty hain,
please please please
From:
RIAZ SAMEJO
VILLAGE: NAURAJA, TALUKA: PANO AKIL
DISTT: SUKKUR, SINDH
0312 1882952
sir...!
ReplyDeletemy zong supper card is not wprking i have recharged it on 4 of aprail now its not working kindly tell me about it why is it not working my no is 03139984337
Sir mery number pay singnal nae aa rhy itz my number sana from islamabad.03177238275
ReplyDeleteAoA, with due respect here i mention about week signals of zong in our area even you cant make call.(clifton towns ship, gulshanabad, adyala road RWP).
ReplyDeletefrom about last 6 to 7 months. we have 6 to 7 sims of zong using at home, and me thinking to diverts on other network. looking for your ealier response.
Regards
Farjad Amjad
farjadamjad14@gmail.com
I have done zong office compilation many times but no one is listening here and
ReplyDeleteI also called zong helpline but I think this person's of zong is not true to zong, Sir I filed a complaint on the helpline several times that we do not have zong Internet running here when I contacted AsM zong and Engneer zong franchise people but they said some issue is here
سر میرا زونگ نمر03100880370 جس میں کبھی بھی لوڈ نہیں کرایا اب میں لوڈکرتا ہوں تو نہیں جاتا زونگ دفتر گیا تھا ان کا کہنا ہے کہ یہ نمبر میں ختم ہو گیا ہے ۔۔لیکن اس میں کال آتی ہے میں چاہتا ہوں یہ نمر دوبارہ ایکٹیو ہو جائے زونگ سم بھی ہے
ReplyDelete