Apparently, with an aim to enjoy the monoply, PTCL has started charging “Installation Charges” on every new Broadband and Broadband Wi-Fi connection.One time Installation charges of Rs. 500 will be charged from every subscriber. The installation charges are applicable from July 1, 2010.
Previously this service was provided without any installation charges by PTCL as there are no complex procedures and costly equipment are required to install the Broadband.
It merits mentioning here that PTCL’s major rival LINKdotNET is providing this service free, without any Installation charges.
Moreover PTCL recently changed its policy regarding Modem ownership – now the modem remains the property of PTCL despite subscribers pay monthly rental or otherwise installation charges for the device.